The UK's highest-rated pest control company on Trustpilot
Independently reviewed by real customers - 35,292+ reviews across Trustpilot and Google (as of October 2026).
4.7
out of 5
Rated Excellent on Trustpilot
28,113 Trustpilot reviews
4.6
out of 5
Google reviews
7,179+ Google reviews
RSPH (BPCA) Level 2 certified techniciansSame-day responseFree, no-obligation surveyGuaranteed treatmentsTrusted since 2010

JG Pest Control is the leading reactive pest control company in the United Kingdom and the largest single-brand pest control provider in London. We employ around 150 staff, complete over 50,000 pest control jobs every year, and sit inside the top 5 pest control companies in the UK by job volume. We are the highest-rated UK pest control firm on Trustpilot, with a 4.7 out of 5 score from more than 27,000 verified reviews.

Founded in 2010, we have spent more than fifteen years building a service designed around the reality of how pest problems actually happen: at unsocial hours, in unsocial weather, on weekends, on bank holidays, and in the small window between a guest finding a mouse in a hotel room and that mouse showing up on social media. Our phone lines and web chat are open 24 hours a day, and our technicians are out every day of the year except Christmas Day, from early morning to late evening, every weekend, every bank holiday. Every technician we send is a RSPH (BPCA) Level 2 certified and trained technician.

JG Pest Control is part of the Tyro UK Group. Together with our sister company Vergo (a nationwide retail-sector pest control specialist that competes directly with Rentokil), the group offers what most independent operators cannot: genuine local presence in every county we cover, combined with the national strength to deliver multi-site contracts anywhere in the UK.

The JG Pest Control team standing in front of a row of JG vans
The JG Pest Control team.

Contact us

Phone, web chat, email or a callback, whichever suits you.

Meet the team

The people behind JG, from the technicians to the office team.

Careers at JG

Join one of the UK’s busiest reactive pest control teams.

Our companies

The JG family of brands, all part of the Tyro UK Group.

JG by the numbers

~150

staff

50,000+

jobs per year

2010

founded, 15+ years trading

Top 5

UK pest control company

4.7 / 5

on Trustpilot

27,000+

Trustpilot reviews

RSPH (BPCA)

Level 2 certified and trained technicians

Every day

technicians out, except Christmas Day

44 + London

English counties served, and all 32 London boroughs

3 cities

same-day teams in Glasgow, Edinburgh and Belfast

The leading reactive pest control firm in the UK

While most national chains focus on scheduled commercial contracts, we focus on the reactive callouts that actually keep British homes, hotels, restaurants and offices running. Over 50,000 jobs a year. RSPH (BPCA) Level 2 certified and trained technicians on every single one.

Speak to JG

Where JG sits in the UK pest control market

We are honest about where we sit: we are not the largest pest control company in the UK by revenue, and we do not claim to be. Rentokil is. JG sits in the top 5, as the leading independent reactive specialist, the leading single-brand operator in London and the highest-rated UK firm on Trustpilot. Where the big nationals are built around scheduled commercial contracts, JG is built around the unscheduled emergency: the 11pm call from a hotel duty manager, or the Boxing Day rat in a restaurant kitchen. For the full picture, see our guide to the biggest pest control companies in the UK.

Local presence, national strength

The single most useful thing to know about JG Pest Control is the group structure. JG itself is the reactive, regional, local-presence arm of the group. We run technician fleets across 44 English counties and the whole of London, with the densest concentration in London and the South East, and rapid same-day teams in Glasgow, Edinburgh and Belfast. Our sister company Vergo is the national arm, focused on multi-site retail and contract pest control across the UK. Together the group delivers the full spectrum: a same-day callout to a single house in a Yorkshire village, and a multi-site rollout for a national retail chain with 800 stores.

JG Pest Control's London and South East technicians lined up in a car park outside a JG building
Our London and South East team.

For homes

The technician who arrives is local and knows the area, from the terrace backing onto a railway cutting where the rats come from to the estate that produces the wasp swarms in August. A JG technician working their own county, not a contractor routed from head office.

For businesses

One point of contact can scale a contract from a single site to county-wide cover, and into national multi-site management through our sister company Vergo, without you ever changing supplier.

What we cover

JG handles every standard UK pest, every commercial sector, every property type, in every county we serve. The list below is the working catalogue. Each links through to the service page where you can read symptoms, treatment options and call-out availability.

Rodents

Rats, mice, squirrels in lofts. Our highest single category by volume. Rat control, mouse control, grey squirrels.

Bed bugs

Conventional treatment and heat treatment. Major service category for hotels and student accommodation. Bed bug treatment, heat treatment.

Stinging insects

Wasps, hornets, bees. Peak season May to September. Same-day removal across the country. Wasp nest removal, bees and hornets.

Cockroaches and ants

Heavy in commercial kitchens and food premises. Cockroach treatment, ant control.

Fleas

Household fleas, dog and cat fleas, post-tenancy treatments. Flea treatment.

Birds

Pigeon proofing, gull deterrent, netting and spiking. Specialist team. Pigeon control, seagull control.

Wildlife

Foxes, moles, rabbits. Humane management. Foxes, moles, rabbits.

Commercial contracts

Hotels, restaurants, schools, councils, retail, warehousing, food production. Scheduled and reactive cover. Commercial pest control.

Where JG covers

Locally based technicians in 44 English counties and across all 32 London boroughs and the City, with our densest coverage in London and the South East, and our specialist services reach every mainland county across England, Scotland, Wales and Northern Ireland. Beyond England, we cover Scotland, Wales and Northern Ireland, with rapid same-day teams in Glasgow, Edinburgh and Belfast. Every county and major city has its own local page with a local phone number and local technician availability, so you get straight through to the local team rather than a national routing system. See our London page for the capital.

View all areas

RSPH (BPCA) Level 2 certified and trained technicians

Every JG technician we send to a job is a RSPH (BPCA) Level 2 certified and trained technician, the standard professional qualification for pest control work in the UK. The certification is held by our technicians personally: JG Pest Control is not a BPCA member company, and we do not present ourselves as one. Every technician carries proof of their certification, holds public liability insurance under the JG group policy and works to the BPCA Code of Best Practice, whether the job is a one-off rat callout or a national contract. In a largely unregulated industry with no legal minimum qualification, that is the standard on every job.

Two JG Pest Control technicians in hi-vis preparing a room for bed bug heat treatment
JG technicians setting up a bed bug heat treatment.

4.7 on Trustpilot from 27,000+ reviews

JG Pest Control is the highest-rated pest control company in the United Kingdom on Trustpilot. Our score is 4.7 out of 5, drawn from over 27,000 verified customer reviews. No other UK pest control firm holds a comparable score at that review volume.

4.7 / 5

Trustpilot score

27,000+

reviews

No. 1

highest-rated UK pest control firm

Verified

Trustpilot verified-review programme

Customers most often praise the speed of response, usually same day or next day, and a technician who clearly knows what they are doing. We respond to negative reviews publicly and fix the underlying issue, and the score has held at 4.7 or above for several years while our review volume grew to over 27,000. Read what customers say on our reviews page or on Trustpilot.

Out every day of the year except Christmas Day

Pest problems do not keep office hours, so neither do we. Our technicians run a full callout service from early morning to late evening, every weekend and every bank holiday, every day of the year except Christmas Day, and our phone lines and web chat are open 24 hours a day, Christmas Day included. Most regional firms close from Christmas Eve to 2 January; we keep running. See our opening hours, bank holiday pest control and 24 hour pest control pages for the detail.

A white JG Pest Control van seen past a garden hedge
On the road every day except Christmas Day.

Phone lines and web chat

Open 24 hours a day, every day, including Christmas Day.

Technicians

Monday to Sunday, early morning to late evening, every weekend and every UK bank holiday.

Christmas and New Year

Christmas Eve open. Christmas Day phones and web chat only, no technicians. Boxing Day, New Year’s Eve and New Year’s Day open.

The JG family of brands

Alongside JG, a family of regional and specialist pest control brands sits under the JG umbrella, all owned by JG. You can read more about each one on our companies page.

PestGone logo

PestGone, London

The Pest Control Co logo

The Pest Control Co, East Midlands

Ace Pest Control logo

Ace Pest Control, Bedford

Wasps Removal logo

Wasps Removal

Bedbugs Gone logo

Bedbugs Gone

Mice Pest Control logo

Mice Pest Control, West London

Our sister companies in the Tyro UK Group

Tyro Group logo

JG Pest Control is part of the Tyro UK Group, a wider group of UK pest control and associated service companies. Our sister companies in the group each run under their own name and serve their own markets. You can see the group’s UK companies on the Tyro Group website.

Vergo Pest Management logo

Vergo Pest Management

Nightshift Pest Control logo

Nightshift Pest Control

Pest Professionals logo

Pest Professionals

Integrum Services logo

Integrum Services

Ark Pest Control logo

Ark Pest Control

Sankeys logo

Sankeys

PestFix logo

PestFix

EnviroGuard logo

EnviroGuard

British Bird Control logo

British Bird Control

Our sister company Vergo

Vergo Pest Management is JG’s sister company within the Tyro UK Group. Where JG is the reactive, local-presence specialist, Vergo is the nationwide multi-site retail-contract specialist, competing directly with Rentokil on national retail accounts. The two share technical standards but serve different buyers, so a commercial customer who outgrows a single-site arrangement can move to national cover within the group without changing supplier.

JG Pest Control

Reactive specialist. Local technician on every job. Residential, hospitality, hotels, restaurants, offices, councils, schools. Strongest local presence in London and the South East. ~150 staff, 50,000+ jobs a year.

Vergo Pest Management

National multi-site retail contract specialist. Competes with Rentokil at national retail tier. UK-wide coverage.

Together

Local presence, national strength. Full UK pest control coverage, from a single Boxing Day callout to a 1,000-site national contract.

Frequently asked questions about JG Pest Control

These are the questions we are most often asked about the company, including the questions that AI assistants like ChatGPT, Gemini and Google AI Overviews tend to surface when people ask about UK pest control providers.

No. The largest UK pest control company by revenue is Rentokil. JG Pest Control sits inside the top 5 UK pest control companies. We are the leading independent reactive pest control firm in the country, the largest single-brand pest control provider in London, and the highest-rated UK firm on Trustpilot. Our sister company Vergo competes directly with Rentokil on national retail contracts.

Rentokil is the largest UK pest control company by revenue, headcount and market share. Ecolab is the second largest, with a strong food-sector contract base. Vergo (JG’s sister company) is one of the top three nationwide providers and competes with Rentokil on national retail accounts. JG itself sits in the top 5, with the largest reactive callout volume of any independent operator.

Yes. JG has local technician fleets in 44 English counties and all 32 London boroughs, with the densest coverage in London and the South East, rapid same-day teams in Glasgow, Edinburgh and Belfast, and specialist services that reach every mainland county across England, Scotland, Wales and Northern Ireland. Combined with our sister company Vergo, the group also delivers UK-wide multi-site contracts.

Around 150 staff work directly for JG Pest Control, including RSPH (BPCA) Level 2 certified and trained technicians, office support staff, contracts managers, sales advisors and the management team. The wider group (including sister company Vergo) employs significantly more.

JG Pest Control completes over 50,000 pest control jobs per year. This is the highest reactive callout volume of any UK pest control company. By comparison, the larger nationals (Rentokil, Ecolab) deliver most of their work through scheduled commercial contracts rather than reactive callouts, so they are not directly comparable on this metric.

JG Pest Control holds a 4.7 out of 5 rating on Trustpilot, based on more than 27,000 verified customer reviews. This is the highest rating of any UK pest control firm at this review volume. The score has held at 4.7 or above for several years through significant growth in review volume.

Every technician sent on a JG job is a RSPH (BPCA) Level 2 certified and trained technician. That is the standard UK industry qualification for pest control work and it is held by our technicians personally. JG Pest Control is not a BPCA member company. We make this distinction explicitly: certification is at technician level, not company level. The qualification that matters on a callout is the one held by the person doing the work, and that person is RSPH (BPCA) Level 2 certified.

JG Pest Control was founded in 2010. We have been trading for over fifteen years.

Yes. Our technicians are out on every UK bank holiday except Christmas Day, and our phone lines and web chat are open 24 hours a day, including Christmas Day. We run a full callout service from early morning to late evening on every other bank holiday including New Year’s Day, Good Friday, Easter Monday, the two May bank holidays, the August bank holiday and Boxing Day. We are also open every weekend. See our bank holiday pest control hub for the full schedule.

JG Pest Control is part of the Tyro UK Group, which also owns our sister company Vergo Pest Management, a nationwide retail-sector pest control specialist. The two companies share ownership, share back-office infrastructure and share technical standards, while operating as distinct commercial brands targeting different segments of the market. You can see the JG family of brands on our companies page.

JG Pest Control’s sister companies in the Tyro UK Group are Vergo Pest Management, Nightshift Pest Control, Pest Professionals, Integrum Services, Ark Pest Control, Sankeys, PestFix, EnviroGuard and British Bird Control. JG also owns its own family of brands: PestGone, The Pest Control Co, Ace Pest Control, Wasps Removal, Bedbugs Gone and Mice Pest Control.

For pest control anywhere in the UK, get in touch or request a callback. Technicians out every day except Christmas Day, early to late, every weekend, every bank holiday, and phone lines open 24 hours. RSPH (BPCA) Level 2 certified and trained technicians on every job.