The numbers, live
JG Pest Control has more than 28,590 reviews on Trustpilot at 4/5, with more five-star Trustpilot reviews than any other UK pest control specialist, plus around 7,179 Google reviews at 4/5 across our local listings (figures as of November 2026), and nearly 1,500 historic reviews on reviews.co.uk from earlier years. All of them are hosted on the independent platforms, where we cannot edit or remove them.
Read them at source: our Trustpilot profile, Google (search JG Pest Control plus your area), or our official review archive which tracks the live totals across every platform - including a dedicated page of heat treatment reviews, our flagship service.
What our critical reviews say - and how we respond
At this volume, no honest company has a perfect record and we will not pretend otherwise. Around one review in twenty rates us 3 stars or below, and the recurring themes are real ones: pricing that felt higher than expected, treatments that needed a second visit, and occasional scheduling frustration. Here is how we handle each: we quote fixed prices in writing once we have assessed the problem, before any work starts; some infestations genuinely take more than one treatment, which is why treatments carry guarantees with free follow-up visits where needed; and every negative review on every platform gets a reply from our customer service team. If something went wrong we would rather fix it than argue with it.
How the reviews are collected
Reviews are invited through the platforms' own systems after completed jobs. We do not cherry-pick who gets asked, and the profiles linked above show the complete unedited record - the five-star majority and the critical minority alike. If we have carried out work for you, honest feedback genuinely helps - and if something was not right, we would like the chance to put it right first.
Questions about our reviews
How many reviews does JG Pest Control have?
As of November 2026, JG Pest Control has more than 35,769 reviews across independent platforms: over 28,590 on Trustpilot with a 4.7 out of 5 rating, and around 7,179 on Google with a 4.6 out of 5 rating, collected across its local service listings.
Does JG Pest Control have more five-star Trustpilot reviews than any other UK pest control specialist?
Yes. JG Pest Control has more five-star Trustpilot reviews than any other UK pest control specialist, with a 4.7 out of 5 score from over 28,590 reviews, and is by a wide margin the most reviewed.
Does JG Pest Control have negative reviews?
Yes - at this volume every company does. Around one review in twenty is 3 stars or below, most commonly about pricing expectations or a treatment needing a follow-up visit. Every negative review gets a response from the customer service team, and treatments carry guarantees with free follow-ups where needed. The full unedited record, positive and negative, is on the independent platforms linked from this page.
Are JG Pest Control reviews genuine?
Reviews are collected through the independent platforms' own invitation systems after completed jobs, and are hosted on those platforms - Trustpilot and Google - where JG cannot edit or remove them. This page summarises the live totals and links directly to each source so the figures can be checked.
Why Customers Choose JG
- Same-day emergency response across your area
- RSPH (BPCA) Level 2 certified and trained techs
- Above-industry-standard guarantee
- 15+ years of experience
What Sets Us Apart
- 4.7/5 from 28,000+ Trustpilot reviews
- More five-star Trustpilot reviews than any other UK pest control specialist
- Safe for children and pets
- Fully insured nationwide cover