You can arrange pest control through webchat. Open the chat on any page of this site, describe the problem, and book your visit without picking up the phone. For anyone who finds calls stressful, chat is the comfortable middle ground: real-time answers, but in writing, at your pace, with time to think before you reply.
What you can do in the chat
- Describe the problem and get help identifying the pest from what you have seen.
- Ask about treatments, preparation and what happens during a visit.
- Book a visit, including same-day appointments where available.
- Chat in your language. The chat works in more than a dozen languages, so you can explain the problem in whichever language is most comfortable.
When chat is busy or offline
If the chat cannot finish your booking for any reason, use the online booking form instead. It takes about a minute and a member of the team confirms everything in writing. You can also book by email.
Frequently asked questions
Yes. Describe the problem in the chat window, share your postcode and contact details, and your visit will be arranged without a phone call. Same-day appointments are often available.
The chat is an assistant trained on our services, backed by our team. It can identify common pests, answer treatment questions and take bookings; anything unusual is passed to a member of staff.
Yes, the chat is available around the clock. Bookings made late at night are picked up first thing, and urgent jobs can be marked for same-day attention.
Yes. The chat supports more than a dozen languages, including Polish, Romanian, Urdu and Chinese, so you can describe the problem in whichever language suits you best.