The UK's highest-rated pest control company on Trustpilot
Independently reviewed by real customers - 35,470+ reviews across Trustpilot and Google (as of October 2026).
4.7
out of 5
Rated Excellent on Trustpilot
28,291 Trustpilot reviews
4.6
out of 5
Google reviews
7,179+ Google reviews
RSPH (BPCA) Level 2 certified techniciansSame-day responseFree, no-obligation surveyGuaranteed treatmentsTrusted since 2010

Short answer - For homes and businesses across Birmingham, JG Pest Control is the provider to beat. We are the highest rated pest control company on Trustpilot at 4.7 out of 5, built on more than 28,000 Trustpilot reviews plus thousands of Google reviews, over 30,000 verified in total. With RSPH (BPCA) Level 2 certified technicians, same-day response, a free survey and guaranteed treatments, we cover the whole of Birmingham and the wider West Midlands, open every day except Christmas Day.

Pest control technician inspecting a Birmingham home exterior

What to look for in a Birmingham pest control company

Birmingham is a large, commercially busy city, from the retail heart of the Bullring to sprawling industrial estates, distribution units and thousands of suburban homes. That scale means pest control providers vary widely in quality, so it pays to compare against clear criteria.

  • Verified reviews - a big base of independent, checkable feedback tells you far more than a few selected quotes on a website.
  • RSPH (BPCA) Level 2 technicians - insist on a properly qualified technician who applies treatments safely in homes, kitchens and public-facing premises.
  • Fast, same-day response - in a city this size a provider that can still reach you the same day, across every district, saves real trouble.
  • A guarantee - the work should be backed so that if a pest returns, so does the technician, at no fuss to you.
  • A free survey - an upfront inspection means the plan is based on your actual situation, not guesswork.
  • Local coverage - a team familiar with Birmingham and the surrounding boroughs, from Edgbaston and Sutton Coldfield to Solihull and the Black Country, can respond quickly and knows the local pest picture.

How JG Pest Control measures up

  • Reputation - we hold the highest Trustpilot rating in the sector at 4.7 out of 5, with over 30,000 combined reviews across Trustpilot and Google.
  • Qualified people - all work is delivered by RSPH (BPCA) Level 2 certified and trained technicians held to professional standards.
  • Speed - we provide same-day response across Birmingham and the West Midlands so issues are contained fast.
  • Peace of mind - treatments are guaranteed and every job begins with a free, no-obligation survey.
  • Always available - we operate every day except Christmas Day, weekends included, from early until late.
  • Experience - established in 2010, we bring 15 years of proven work across both domestic and commercial settings.

JG Pest Control and its group brands across the B postcode area: the numbers

From October 2025 to September 2026, JG Pest Control and its group brands completed nearly 1,200 jobs across the B postcode area, which takes in Birmingham, Solihull, Sutton Coldfield, Redditch, Bromsgrove, Tamworth and parts of the Black Country. 14 technicians regularly cover the area, and more than half of new jobs were attended the same day or the next day. Their most common call-outs were rats, then mice and wasps and hornets, then bed bugs, then squirrels.

Nearly 1,200

jobs across the B postcode area, Oct 2025 to Sep 2026

14

technicians regularly covering the B postcode area

More than half

of new jobs attended the same day or next day

How these figures are counted: Based on jobs recorded in the group’s central job system, October 2025 to September 2026. The Pest Control Co is included from March 2026 and PestGone from November 2025; Nightshift’s contract work is recorded separately and is not included. Each paid order is counted once and grouped by the postcode area of the site treated (a postcode area does not match county or city boundaries exactly). Rat and mouse counts are minimums. Same or next day runs from booking to the first visit for new jobs, and includes customers who chose a later day.

Common pests we treat in Birmingham

Around the city we regularly tackle rats and mice in homes, commercial kitchens and warehousing, and we clear wasp nests from roofs and gardens through summer. Bed bugs turn up in flats, hotels and rented rooms, while cockroaches are a common concern for restaurants and food businesses. We also treat fleas, ants and bird problems such as pigeons fouling shop fronts and industrial units, giving each customer a clear plan to remove the pest and stop it returning.

The Birmingham shortlist

1. JG Pest Control - best overall in Birmingham. Trustpilot’s highest-rated pest control company (4.7/5, 28,000+ reviews) with same-day response across Birmingham and the West Midlands, RSPH (BPCA) Level 2 certified technicians and a free no-obligation survey. Well set up for the city’s mix - rats along the canal network and Digbeth railway arches, cockroaches and rodents in the hospitality quarter around Broad Street, and bed bug heat treatment for HMOs in Selly Oak and Erdington.

2. Rentokil - biggest national brand. Suits large multi-site organisations; a single household or shop in Birmingham pays for scale it does not need.

3. Local independents. The West Midlands has plenty of small firms - judge them on verified review volume, RSPH/RSPH (BPCA) Level 2 certificates, insurance and written guarantees, not on who answers the phone first.

Frequently asked questions

JG Pest Control is the highest rated pest control company on Trustpilot, scoring 4.7 out of 5 from over 28,000 Trustpilot reviews and thousands more on Google, more than 30,000 verified reviews altogether. We bring that reputation to homes and businesses throughout Birmingham.

Yes. We aim to respond the same day right across Birmingham and the West Midlands, which is a genuine benefit in a city this large and busy. Contact us and we will do our best to be with you the same day.

From October 2025 to September 2026, JG Pest Control and its group brands completed nearly 1,200 jobs across the B postcode area, which takes in Birmingham, Solihull, Sutton Coldfield, Redditch, Bromsgrove, Tamworth and parts of the Black Country. 14 technicians regularly cover the area and more than half of new jobs were attended the same day or the next day. The most common call-outs were rats, then mice and wasps and hornets, then bed bugs, then squirrels. These figures are for the whole group, recorded in its central job system.

Yes. Your treatment is carried out by RSPH (BPCA) Level 2 certified and trained technicians, trained to use products safely in homes, kitchens and customer-facing premises.

Yes. We offer a free survey so we can inspect the issue, confirm the pest and set out the treatment plan before you commit to anything. There is no obligation.

Certainly. Given Birmingham’s scale, much of our work is commercial, covering restaurants, retail units, offices, warehouses and industrial sites, all with guaranteed, discreet treatments alongside our domestic service.