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Independently reviewed by real customers - 35,641+ reviews across Trustpilot and Google (as of November 2026).
4.7
out of 5
Rated Excellent on Trustpilot
28,462 Trustpilot reviews
4.6
out of 5
Google reviews
7,179+ Google reviews
RSPH (BPCA) Level 2 certified techniciansSame-day responseFree, no-obligation adviceGuaranteed treatmentsTrusted since 2010
A reddish-brown adult bed bug on pale fabric
An adult bed bug, flat and the size of an apple pip.

Short answer

JG Pest Control treats bed bugs in care homes and nursing homes with discreet heat treatment that leaves no chemical residue, canine (K9) detection to find live bugs and confirm clearance, and clear records for your files, planned around residents’ care and routines. JG Pest Control has more five-star Trustpilot reviews than any other UK pest control specialist, rated 4.7 out of 5 from more than 28,000 reviews.

Why care homes need a careful approach

Bed bugs can reach any care home through visitors, new residents’ belongings, laundry and furniture. In a care setting the priority is the residents: many are frail, some cannot easily report bites or move rooms, and routines matter. Treatment has to be effective first time, low in disruption and planned around care. Dealing with it quickly and properly also supports the cleanliness and safe-environment standards your inspectors expect.

How we treat bed bugs in care homes

Careful inspection

We confirm whether it is bed bugs, which rooms are affected and whether furniture, beds or chairs in shared areas are involved.

Heat treatment

Monitored heat kills every life stage, including eggs, in beds, chairs and furniture. Heat itself leaves no insecticide residue in residents’ rooms.

Detection dogs

Canine (K9) detection finds live bed bugs quickly and helps confirm a room is clear before a resident returns.

Planned around care

We work with your manager and care team to schedule treatment around residents’ routines, moves and visits.

Records for your file

Written records of inspections and treatments, ready for your own audits and for inspectors.

Prevention and checks

Staff briefings on early signs, and scheduled inspections if you want ongoing reassurance.

What to do if you suspect bed bugs

  1. Don’t move furniture or belongings between rooms, which can spread bed bugs.
  2. Call us for an inspection, and tell us about any residents with particular care needs so we can plan around them.
  3. Agree a plan covering which rooms are treated, how residents are cared for during treatment and when they can return.
  4. Treat and confirm clearance before rooms are used again, then keep watch with staff checks.

Part of your wider pest control

Bed bugs are only one risk in a care setting. Our care home pest control service covers rodents, insects and kitchens too, with documented visits that fit your infection-control procedures. For hospitals and clinics, see healthcare pest control.

What our records show for care settings

These figures come from booked bed bug jobs for JG Pest Control and its group brands, October 2025 to September 2026. Our job records do not record the type of building, so we found these jobs by searching names and addresses and checking each match by hand. Each figure is a minimum (at least), not a total.

At least 11 care home jobs

Booked bed bug jobs at care or nursing homes.

At least 14 supported living jobs

Booked bed bug jobs at supported living and care-provider housing.

About 6 in 10 by heat

About six in every ten commercial bed bug jobs were heat treatments, against about four in ten in homes.

One example, by area only: a care home in the North West, where we carried out a survey, then heat treatments in stages, then a treatment across three floors.

Why care providers choose JG Pest Control

We have been in pest control since 2010, with around 150 staff and more than 45,000 visits a year. In the 12 months to September 2026, JG Pest Control and its group brands booked nearly 5,000 bed bug jobs across the UK. Our technicians are RSPH (BPCA) Level 2 certified and trained. Our heat treatment is backed by a written guarantee. Terms for commercial and multi-occupancy premises are agreed with you in writing before any work begins.

Also see bed bug control for hotels and bed bug control for hostels and student accommodation. To get free, no-obligation advice, use the form or call the number at the top of this page.

Frequently asked questions

On visitors’ clothing and bags, in new residents’ belongings and furniture, or through second-hand items. It is not a sign of poor care or cleanliness.

Yes, with careful planning. Residents are cared for elsewhere while a room is treated, and items such as medicines, aerosols, oxygen and heat-sensitive or powered equipment (for example pressure-relief mattresses) are removed first, following our written preparation instructions. Heat itself leaves no chemical residue, and we plan the timing with your team.

Usually only the rooms being treated need to be empty during treatment. We agree a plan with your manager around each resident’s needs.

Yes. We give you written records of every inspection and treatment for your files.